Please note that Lloyds Pharmacy Arbroath are experiencing short term operational challenges, if you wish to change your preferred pharmacy, please notify us of the local pharmacy you wish to use, and we will update your records.

 Please order your repeat prescriptions 10 days in advance of needing medication and allow 7 days between ordering and collecting it at your community pharmacy.

Freedom of Information Publication Scheme


The Freedom of Information (Scotland) Act 2002 (FOISA) provides individuals with a right of access to recorded information held by Scotland's public authorities. Our Publication Scheme sets out the types of information that we routinely publish. The scheme also provides details of how you can access this information, and tells you whether it is available free, or if there is a charge for the information. With this scheme we aim to improve public access to the information we hold and to encourage public awareness, and participation in, the decisions we make.

Accessing Information Under the Scheme

Information available under our publication scheme will normally be available through the routes described below. Section 14 - Classes of Information in our Publication Scheme provides more details on the information available under the scheme, along with additional guidance on how the information falling with each "class" may be accessed.


Most information listed in our publication scheme is available to download from this website. If you have difficulty accessing information online please contact us by an alternative route.

By email

You can request the information you seek by email at wherever possible. When requesting information from us, please provide a telephone number so we can telephone you to clarify details, if necessary.

By phone

Information can also be requested from us over the telephone. Please call 01241 870307 to request information available under this scheme.

By post

All information under the scheme will normally be available in paper copy form, but please consider the impact on the environment. Please address your request to:

Gillian Linnen
Practice Manager
West Practice
Springfield Medical Centre
30 Ponderlaw Street
DD11 1ES


When writing to us to request information, please include your name and address, full details of the information or documents you would like to receive, and any fee payable (see Section 8: Our charging policy in our) Publication Scheme for further information on fees). Please also include a telephone number so we can telephone you to clarify any details, if necessary.

Advice and assistance

If you have any difficulty identifying the information you want to access, then please contact the practice by one of the methods listed above.

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